The Legislative Assembly provides computers and applicable software for Members and constituency office staff. The Information Technology Department provides support for this equipment through the IT Service Desk at firstname.lastname@example.org.
Constituency offices must contact the IT Service Desk if computers require servicing or if they require additional programs or equipment to be installed. If it is necessary to have a technician on site to perform any maintenance or repair, this will be arranged by the IT Service Desk.
The IT Service Desk is staffed during the following hours:
Mon – Fri: 8:00 a.m. – 5:00 p.m.
Mon – Fri: 5:00 p.m. – 9:00 p.m. On-call coverage (offsite for major system outages only please)
Sat / Sun / Holidays: 9:00 a.m. – 5:00 p.m. On-call coverage
System Maintenance Hours
Sundays: 8:00 a.m. – 11:00 a.m.
An e-mail notification is sent out to all users the previous Thursday. Unless otherwise posted.
The Legislative Assembly will provide high-speed Internet access to each constituency office. A Telecommunications Administrator from the Information Technology Department will arrange for an account to be opened with the local service provider and the billing will be forwarded directly to Financial Services.
The Information Technology Department will provide a multi-function printer unit (including fax, photocopier, printer, and scanning services) to Constituency Offices.