Services for MLAs

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This section contains an alphabetical listing of key services provided by the Legislative Assembly to MLAs and their staff. Services include those related to your work in the Parliament Buildings, as well as those that support constituency operations. Further descriptions of Assembly services and staff are available under Assembly Branch profiles.



Access Card

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Access Card

Members and staff will be issued photo ID, card-lock security passes to access the Parliament Buildings. For more information, contact the Card-lock Access Office at 250-387-4377, or e-mail cardlockpc@leg.bc.ca.

If your card is lost or stolen, immediately contact Legislative Assembly Protective Services, located near the main entrance, at 250-387-5516.



Accessibility

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Accessibility

The Assembly is committed to providing barrier-free access for persons with disabilities. Ramps, structural modifications to the Parliament Buildings, and designated parking spaces provide easy access to the buildings and grounds. Accessible entrances and washroom facilities are identified in precinct floorplans.


Buildings Maintenance

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Building Maintenance

For assistance with buildings and grounds maintenance, including janitorial, carpentry, plumbing, electrical, heating and cooling, and moving services, contact Randy Spraggett, Facility Manager at 250-952-8137 or randy.spraggett@leg.bc.ca.


Committee Room Bookings

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You may book the following committee rooms by contacting the Sergeant-at-Arms office at 250-387-0952 or by emailing reservations@leg.bc.ca:

Committee Room Bookings
  • Hemlock Room (room 116) – table seating (14), overall room capacity (30)
  • Cedar Room (room 241) – table seating (12), overall room capacity (12)
  • Oak Room (room 303) – table seating (12), overall room capacity (22)
  • Birch Room (room 339) – table seating (19), overall room capacity (35)

Each room is equipped with a telephone, television, conferencing speaker phone, Wi-Fi access and a flip-chart/whiteboard. The Hemlock, Cedar and Oak committee rooms have Apple TVs for wireless iPad/iPhone presentations, and serial connectivity ports for displaying laptop computer presentations onto the television. Additional resources can be arranged upon request.

Members can use the Ned DeBeck Lounge on the third floor of the Library Wing at any time. Contact the Office of the Speaker at 250-387-3952 for information on using the lounge for special functions.


Copy Centre

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Copy Centre

Copying, printing, and other document services and support are provided by the Copy Centre. You can submit a work order, request service, and order supplies via the Legislative Assembly Intranet or by phoning 250-356-0905 or copycentre@leg.bc.ca.

On request, the Copy Centre can print invitations or messages of congratulation, or produce personalized magnets.


Dining Room

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The Parliamentary Dining Room (room 008) operates year-round to serve MLAs and their guests as well as caucus and Assembly staff, members of the press gallery, and the general public. The dining room is open for breakfast and lunch and remains open for dinner when the House is in session. The menu, designed by an award-winning chef, features fresh BC ingredients when seasonally available, as well as delicious and healthy daily and weekly specials.

Dining Room

Each MLA is assigned a customer account number so charges can be deducted from their payroll cheque or Members may pay in cash or by personal credit card or debit. A separate customer account number is assigned to each ministry for use by the executive. Ministers may also designate individuals from the Minister's office to charge on the account. A sample signature form obtained from Financial Services, is required for authorization.

Dining room hours of operation and the current menu are accessible via the Legislative Assembly Intranet. Members may make a reservation or request take-out or catering service by calling 250-387-3959.


Emergency

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Emergency

In the event of an emergency, call 250-387-5555.

For other inquiries or further information, contact Legislative Assembly Protective Services, located near the main entrance, at 250-387-5516.


First Aid

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First Aid

First Aid matters can be referred to the Sergeant-at-Arms at 250 387-5555. All Sergeant-at-Arms staff have basic first aid training, with up to six staff having Level 3 certification.

The Legislative Assembly will continue to provide seasonal vaccination and other health-related clinics. For occupational health initiatives, suggestions or queries, please contact Human Resource Operations at 250 387-0237.


Gift Shop

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Gift Shop

The Parliamentary Gift Shop is located near the main entrance. A variety of protocol gifts, featuring British Columbian and Canadian products, are available for purchase, including items produced exclusively for the Legislative Assembly. You can view the range of products for sale via the Legislative Assembly Intranet. For ordering information, contact the Gift Shop at 250-356-8295 or peo@leg.bc.ca.


Hansard Broadcasts and Transcripts

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Hansard Broadcasting and Transcripts

Members may request video copies of speeches and debates using the Hansard Broadcasting Media Request Form. Webcasts, podcasts and mobilecast are available on the Hansard Services webpage. Specific rules regulating camera operations in the Chamber can be found within the Hansard Services Broadcasting Guidelines. For further information, contact Hansard Broadcasting at 250-356-9374.

Print and electronic copies of transcripts of House and committee proceedings are available on the Hansard Services website or by contacting Hansard Services at 250-387-3681 or hansard.services@leg.bc.ca. Corrections to transcripts may be requested by contacting hansard.research@leg.bc.ca or by phoning 250-387-3681. Further information on correction requests is available within the Hansard Publications and Guidelines for Corrections by Members. Presentation copies of transcripts are also available to Members by request. For further information, contact Hansard Reporting Services at 250-387-3618.


IT Help Desk

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Computer-related assistance is available from the Information Technology (IT) Help Desk at 250-356-1655 or helpdesk@leg.bc.ca. The Help Desk is staffed from 8:00 a.m. to 6:30 p.m., Monday to Friday. When the House is in session, Help Desk staff can be contacted up to two hours after the House adjourns.

IT Help Desk

Wireless access
Wireless access is also available throughout the legislative precinct. It is provided through the Oswego network and requires a password (regularly updated) available via the Legislative Assembly Intranet.

Telecommunications support
Technical support is available for telecommunications equipment in legislative offices, including fax machines, telephones and wireless devices. Information Technology coordinates the installation and support of landlines and Internet access in constituency offices. Contact Telecommunications at 250-952-0663 or telhelp@leg.bc.ca.


Library Services

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Library Services

Located behind the Chamber on the second floor, the Legislative Library provides information, reference and research services, as well as, records storage to MLAs and their staff, including constituency assistants. All information requests are treated in the strictest confidence and all Library staff are non-partisan employees.

The Library is open 8:30 a.m. - 5:00 p.m., Monday to Friday, and during all sitting hours. Requests for Library services can be made in person or by contacting the Library Help Desk at 250-387-6510 or llbc.ref@leg.bc.ca. The Library catalogue and other resources are accessible via the Legislative Assembly Intranet.


Media Resources

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Media Resources

Copies of the major provincial daily newspapers are delivered to Members when the House is in session. The Legislative Assembly covers the cost of these newspaper subscriptions. Newspaper subscriptions for Ministers' offices are paid for by the respective Ministries.

Newspaper databases and media-monitoring services are available from the Library via the Legislative Assembly Intranet.

Today's News Online (TNO) is a government media-monitoring service that provides on-line access to selected clippings from provincial and community newspapers, television and radio broadcasts, and social media. For subscription information, contact your caucus office.


Parking

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Parking

Each Member is designated one reserved parking space free of charge on the precinct grounds. For assistance, contact the Sergeant-at-Arms Office at 250-387-1622.

Visitor parking information for cars, school and tour buses, and bicycles is available here.


Photographs

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Photographs

Members are provided with two separate sittings with a photographer per parliament. The maximum allowance is 75 prints (5"x7") developed from the original per fiscal year. The cost cannot exceed $600 for the entire parliament. Please submit invoices to Financial Services.


Question Period Tickets

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Question Period Tickets

Members' offices may reserve seats in the public gallery for guests to attend Question Period by contacting the Sergeant-at-Arms office at 250-387-0952 or reservations@leg.bc.ca. Please provide the guests' first and last names, the name of the MLA hosting the guests, and the contact person's name and phone number. Seat preferences will be accommodated whenever possible.

Please advise if you wish to pick up the tickets in advance; otherwise, guests can pick up their tickets at the rotunda on the second floor between 1:00 and 1:30 p.m. on the date of the reservation.


School Groups and Tours

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School Groupd and Tours

Members may reserve tours of the Parliament Buildings for school groups and visitors through the Tour Office at 250-387-3046.

School classroom kits, fact sheets, stickers, games, and more are available free of charge to Members meeting with school groups at the Legislature or in their constituencies. Ordering information is available from the Parliamentary Education Office on the Legislative Assembly Intranet.


Security Services

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Security Services

Security services for the Parliament Buildings and grounds are provided 24 hours a day by Legislative Assembly Protective Services (LAPS). LAPS is also responsible for advising and assisting with security matters concerning constituency offices.

For routine security inquiries, contact the LAPS office, located near the main entrance, at 250-387-5516 or Randy Ennis, Deputy Sergeant-at-Arms, at 250-387-1622.

The number to call in an emergency is 250-387-5555.